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journey_map_template.pdf
Journey Map Template
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empathy_relationship_map.pdf
Empathy Relationship Map Template
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concept_sheets.pdf
Concept Sheet Template
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value_proposition.pdf
Value Proposition Template
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Article on using HCD: The Human Element: Melinda Gates and Paul Farmer on Designing Global Health
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Ebola's Paper Trail
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Introductory read on HCD: The Design of Everyday Things: Revised and Expanded Edition
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User-Centered Design and Interactive Health Technology for Patients
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Designing for Empathy: Toolkit by Artefact
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Design Thinking for Social Innovation (SSIR)
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The Field Guide to Human-Centered Design
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Design Can Drive Exceptional Returns for Shareholders
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Case studies from Artefact's Blog